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How to create a customer portal that people love to use
MyFLO

How to create a customer portal that people love to use

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Best practices: How your systems inspire trust
MyFLO

Best practices: How your systems inspire trust

When a potential client contacts you looking for a HVAC system installation, they’re taking a risk. They’re buying an expensive, complicated system they don’t entirely understand, and they need someone who does understand it to come into their home and set it up. They might be managing a large building or renovation project of which the HVAC system is only one component, and of course there’s the stresses of their daily life as well. All this adds up to a prospect who is stressed, overwhelmed, and desperate for someone to help.

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Best practices: What is the best way to create and manage a work order?
MyFLO

Best practices: What is the best way to create and manage a work order?

Work orders enable organisations of your size to service customers effectively and efficiently, and can be a key tool in sustaining growth. But only if they’re effective.

You’re coordinating across numerous departments and various stakeholders under a precise schedule – it’s vital the work order process is as streamlined and uncomplicated as possible.

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Best Practices Series: How a single platform can train your distributed team
MyFLO

Best Practices Series: How a single platform can train your distributed team

When you look at the single-platform software you use for managing processes in your company, you can immediately grasp the value it has in a range of areas. It improves efficiency, ensures everyone has the right information to do their jobs, enables visibility across the company, and saves time on double entry.

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Best Practices Series – Creating Approval Efficiencies
MyFLO

Best Practices Series – Creating Approval Efficiencies

From dog registrations to planning consent, the relationship most customers have with Shire councils is one of waiting. Waiting for word of approval.
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