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Best Practices Series – Creating Approval Efficiencies
MyFLO

Best Practices Series – Creating Approval Efficiencies

From dog registrations to planning consent, the relationship most customers have with Shire councils is one of waiting. Waiting for word of approval.
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What devices should your employees use with your field service software? There are so many!
MyFLO

What devices should your employees use with your field service software? There are so many!

In this article we will look at your choices for mobile devices and how this can impact your software decisions.When choosing software to manage your field service team, the first hurdle you come across is device compatibility.

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Staying agile as you grow – what your organisation
needs to stay alive as you scale
MyFLO

Staying agile as you grow – what your organisation needs to stay alive as you scale

As a large organisation, you’re no stranger to the challenges that come with increased size. Processes become drawn out, unmanaged risks creep into your decisions, siloes breed inefficiencies and bottlenecks. All of this adds up to an organisation that isn’t serving its customers in the best way. As it scales, it’s likely
to struggle under its own weight.

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How and why the secret to incredible customer experience is hidden in your complaints
MyFLO

How and why the secret to incredible customer experience is hidden in your complaints

Customer experience is the Big Thing in business right now. One of the biggest-kept secrets is how the complaints you accumulate can unlock it for you.

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What is possible when paper is out of the question
MyFLO

What is possible when paper is out of the question

In your current, largely paper-based, business, forms, records and files dominate your world. You have to have your filing up-to-date, otherwise you drown. You have significant compliance requirements for equipment and safety, and a growing team. The idea of a paperless office is, to you, a dream come true, because it would free you from a whole lot of meaningless work.

In this article we gave you a step-by-step method for reducing your reliance on paper. Part of it comes down to knowing the psychology that causes us to cling to paper, but a large part is about knowing what is realistic in your business.

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