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Help! My field service software is hard to use and feels all wrong. Is that my fault or theirs?
MyFLO

Help! My field service software is hard to use and feels all wrong. Is that my fault or theirs?

Having problems with a newly installed field service system, and not sure it’s right for you? This simple guide will help you to know if the system you have is what you really need.

Here are the key points:

  • Know where you are
  • Face the facts of what it does or doesn’t do (and know why)
  • Test and re-test your workflow. 
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Why create a Supplier Standard?
MyFLO

Why create a Supplier Standard?

 

In your business, you may deal with any number of suppliers. All of your suppliers are critical to your business, because they provide the products that allow you to serve your clients.
 
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Your systems can't get in the way of new business capabilities. Here's why
MyFLO

Your systems can't get in the way of new business capabilities. Here's why

As your company grows, you will find opportunities in areas that were not your core business when you started. You may have the opportunity to establish new revenue streams, complementary products, and potentially subsidiary businesses.

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Four things your customer service software should do for you
MyFLO

Four things your customer service software should do for you

Customer service software should allow you to provide a better, more buttery, seamless experience for your customers. It should also track enough data to allow you to make smart decisions about what to do next.

Let’s dive into the world of customer relationship management and take a look at how this software can improve your business. Let’s also find out what you should be careful to avoid.

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How software can make your company more accountable
MyFLO

How software can make your company more accountable

Accountability can be a terrifying word. It conjures up memories of being hauled into the principal’s office or banished to a corner to “think about what we’ve done.” For managers, accountability suggests starting difficult conversations and being the bad guy.

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